Accessibility statement
Last updated: 24 July 2026
Our commitment
We want myprivatemedical.com to be accessible to as many people as possible, including users of assistive technology.
Conformance standard
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standard where practicable.
Measures we take
- Clear structure and readable typography on all pages
- Sufficient colour contrast in our design system
- Keyboard focus indicators for interactive elements
- Responsive layout for different screen sizes
Known limitations
We continue to review the site for accessibility barriers. Some third-party content or older pages may not yet meet every success criterion. We welcome feedback so we can prioritise fixes.
Report a problem or request an alternative format
If you cannot access information on this site, or need it in a different format, contact us:
- 0121 751 8001
- 19 Lichfield Street, Walsall WS1 1UG
We will respond and, where possible, provide the information you need in a suitable alternative format.
Enforcement procedure
If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) for further advice.