Cookie notice

What are cookies?

Cookies are small text files stored on your device when you visit a website. Similar technologies, such as pixels, tags and local storage, work in comparable ways. Together they help a website function, remember your preferences, and — with your consent — support analytics or advertising measurement.

The law we work to

We use cookies in line with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR. Strictly necessary cookies do not need your consent. Everything else is placed only after you agree, and you can change your mind at any time.

How we use cookies

We use cookies and similar technologies in the following categories:

• Strictly necessary — required for the site to operate, to keep it secure, and to remember your cookie choice. These do not require consent because the site cannot work properly without them.
• Analytics — used only if you consent, to understand how visitors find and use the site so we can improve it. Analytics data is used in aggregate.
• Marketing — used only if you consent, to measure how well our advertising works.

Cookies and your health information

We do not send health information, treatment interest, appointment detail or anything else that could reveal why you contacted us to advertising or analytics platforms. Health data is special category data under UK GDPR and we keep it out of marketing technology entirely.

Cookies in use

At present this site does not set non-essential analytics or marketing cookies. If we enable them, we will update this page before they go live with the cookie name, the provider, its purpose, how long it lasts, and whether it is a first-party or third-party cookie, and we will ask for your consent before those cookies are placed.

Managing cookies

Where we offer a consent tool you can change your preferences at any time using the link in the site footer. You can also control or delete cookies through your browser settings — every major browser lets you block cookies, delete existing ones, or warn you before one is set. Blocking strictly necessary cookies may stop parts of the site working.

The Information Commissioner's Office publishes plain-English guidance on cookies at ico.org.uk.

Third-party cookies

Some cookies may be set by third parties whose services appear on our pages, such as embedded maps or video. We do not control those cookies, and we recommend reviewing the relevant provider's own policy. Where such content is not strictly necessary, we will ask for your consent before it loads.

Changes to this notice

We may update this notice as the site changes. The date at the top of this page shows when it was last revised.

Contact

Questions about cookies, or how we handle your data more broadly: call 0121 751 8001, or see our privacy notice.